Ratings & Reviews

Overall Rating

5
(36 reviews)
100% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
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Resident Reviews

submitted by ODETTE N. - |Recommended: YesWhat a pleasant experience it was to meet one of the best professionals in this business I've been researching for that ideal location and quality apartment living environment. Avalon Park answered my search, a very nice, professional leasing young lady - Kat Templeton, presented me with the best options choices. Very well designed, functional layouts, very nice landscaping, and most of all, a very efficient, professional and accommodating staff that makes living here comfortable, safe and secure. The decision was easy and I truly appreciate the very competent staff- -Kat , who went out of her way to guide me through the process with ease and such hospitality. I can't wait to move in Thank You so much
response from property -Our Leasing Employees always go the extra mile to ensure our prospective residents have an enjoyable experience through the application process. We look forward to having you as our resident; thank you for choosing Avalon Park as your new home!
submitted by Kenneth B. - |Recommended: YesI've lived at Avalon Park for 22 years — Obviously, I like it here. There are quite a few positives living at Avalon Once in a while, there are not quite enough guest parking spots. Though residents are assigned covered parking and Management is diligent in making sure no one uses your assigned parking. There are regular security patrols. Other than that Avalon is situated for easy freeway access, north, south, east, and west. There is just about any kind of banks, grocery stores, restaurants, and food delivery, a few minutes away. In 22 years I have only complained about noise once or twice and it was remedied immediately. These apartments are built soundly. When I'm watching a big hit movie, sometimes my volume creeps up never after-hours . I've never heard a complaint and I tested it when the apartment below was empty. Maintenance responds quickly to any issues and the guys who respond are very polite, friendly, and good at their jobs. The grounds always look great and the Management Staff are friendly and professional. I love it here K. Barratt
response from property -Wow, what a kind and thoughtful review! You're right; while we must balance the "business" side of things, we absolutely try our best to be as human as possible and I'm glad you took time out of your busy day to acknowledge that. We trust that the remainder of your residency maintains this 5-star rating, as we work hard each day to ensure that. Thank you for being a valued resident!
submitted by Jamie H. - |Recommended: YesMaintenance — The team here is doing a great job. They are getting things done in a timely manner. Seem to have a good leader. Keep up the good work.
response from property -Thank you so much for the positive comments. We work hard to provide the best possible service to our residents!
submitted by Jennifer B. - |Recommended: YesWonderful — It is cozy, comfortable, and feels like home
response from property -Thank you for being a valued resident! We truly appreciate the 4-star rating.
submitted by Orval R. - |Recommended: YesI have nothing but good things to say about Avalon Park. Clean and safe. Gerry and his staff are great. The maintenance requests are quick. The cleaning staff always great you with a smile. Great place to live.
response from property -Our Maintenance Techs take pride in their work and they do it with a smile! We appreciate you taking time to post this kind review and are glad you enjoy being a resident of Avalon Park.
submitted by Yaojian L. - |Recommended: YesSo far it works out as I expected. — Just moved in today. So far it works out as I expected.
response from property -We know how difficult moving can be. We appreciate the accolades! We trust that the remainder of your residency maintains this 5-star rating, as we work hard each day to ensure that. Thank you!
submitted by Katherine W. - |Recommended: YesSo far it has been super — The team is amazing, the maintenance worker we have had contact with was great, seems like a great place to live.
response from property -We appreciate the accolades! Our entire staff works together to provide outstanding customer service. We are always eager to answer any questions you may have to ensure we exceed your expectations. Welcome to Avalon Park!
submitted by Justin A. - |Recommended: YesAttention to Residents — There was an issue with a recent resurfacing project in the parking lot and the Avalon Park staff's communication and attention to the residents was superb. They provided alternative parking during the project and notifications about the issue were sent out immediately, I was even greeted at the parking lot entrance by Deshan, one of the staff members, with a smile and answers to my questions. Thank you for your attentiveness
response from property -Property management can be challenging! Thank you so much for the positive comments. We work hard to provide the best possible service to our residents!
submitted by Christina A. - |Recommended: YesAmazing staff — The staff has been incredible. I previously lived at your other property Sterling until there was an incident with a creep that was caught looking in my first floor window. Your staff was incredible, they not only checked on me several times but rushed the opening of my new Avalon unit so I could move and feel safe on an upper floor unit. I was moved in under a week from the initial incident and I cannot tell you how much of a relief that was. The staff has checked in with me during coronavirus and when the front office was open would always greet my dog and really one can’t ask for anything else.
response from property -Wow, what a kind and thoughtful review! You're right; while we must balance the "business" side of things, we absolutely try our best to be as human as possible and I'm glad you took time out of your busy day to acknowledge that. We work hard to provide the best possible service to our residents!
submitted by Michelle G. - |Recommended: YesThank you for everything — We were relocating from out of state and the crew made every step so smooth. They answered all my questions and even put up with all my calls 😀 DaShon, Kat, and Deborah were all awesome Thank you so much for making our move a smooth one
response from property -We know how difficult moving can be, especially across state lines! We are grateful that you took time out of your busy day to acknowledge the great customer service our entire team provided. Please feel free to reach out to us should have any other questions or concerns. Welcome to Avalon Park!
submitted by Aaron P. - |Recommended: YesVery pleased with Avalon Park — I think the biggest highlight of our experience so far is how wonderful the leasing staff have been. They answered every question we had, and took the time to go the extra mile for any needs we have had. The apartment itself is very nice as well. Happy to be living here
response from property -Aaron, it is our pleasure to be apart of your journey. We are honored you chose Avalon Park to be your home. We appreciate the questions, this lets us know you care. As additional questions may surface through the time here at Avalon Park, we are here to help. Thank you for giving us the opportunity to care for your household, and provide you with excellent customer service. We will continue to do our very best to prove that you made the right decision to call Avalon Park home. We look forward to the years we will spend together.
submitted by Juan L. - |Recommended: YesLove living here — This Community is great Office staff is always friendly and extremely helpful any time we call them. Maintenance does a fantastic job and take care of requests immediately We couldn’t be happier here and highly recommend this place
response from property -Property management can be challenging, when we get reviews like this, it is so appreciated. I am happy you agree, our maintenance team is phenomenal. Thank you so much for the empowering comments. We work hard to provide the best possible service to our residents! We look forward to the years we will share together.
submitted by Cynthia B. - |Recommended: YesLovely place to lay your head — Avalon Park is a wonderful complex. It's a nice small community and very quiet. All of the neighbors have been wonderful. Management and maintenance staff have all been extremely friendly and prompt. The space itself feels large and was updated and well taken care of. I've lived in a lot of apartments and this one might be my favorite
response from property -Wow, what a kind and thoughtful review! Thank you so much for the positive comments. We appreciate you taking time to post this kind review and are glad you enjoy being a resident of Avalon Park.
submitted by Vincent M. - |Recommended: YesNice property, friendly staff, noisy neighbors — The apartment is nice and well appointed, perfect for occupancy. I understand the challenges of living with tenants above, but the ceilings of the 1st floor are very noisy. Every footstep and dropped item can be heard clearly. Given the alternatives in the area at this price point and location, this is tolerable. Otherwise, the grounds are well kept and the staff is very attentive and helpful. Great location, convenient parking, and thick walls to the left and right are really appreciated.
response from property -Thank you for leaving a review, Vincent. We appreciate you taking the time to do that.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Avalon Park, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Avalon Park, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose