Ratings & Reviews

Overall Rating

5
(29 reviews)
100% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Your Review

Submit a Review

Resident Reviews

submitted by Justin A. - |Recommended: YesAttention to Residents — There was an issue with a recent resurfacing project in the parking lot and the Avalon Park staff's communication and attention to the residents was superb. They provided alternative parking during the project and notifications about the issue were sent out immediately, I was even greeted at the parking lot entrance by Deshan, one of the staff members, with a smile and answers to my questions. Thank you for your attentiveness
submitted by Christina A. - |Recommended: YesAmazing staff — The staff has been incredible. I previously lived at your other property Sterling until there was an incident with a creep that was caught looking in my first floor window. Your staff was incredible, they not only checked on me several times but rushed the opening of my new Avalon unit so I could move and feel safe on an upper floor unit. I was moved in under a week from the initial incident and I cannot tell you how much of a relief that was. The staff has checked in with me during coronavirus and when the front office was open would always greet my dog and really one can’t ask for anything else.
response from property -Wow, what a kind and thoughtful review! You're right; while we must balance the "business" side of things, we absolutely try our best to be as human as possible and I'm glad you took time out of your busy day to acknowledge that. We work hard to provide the best possible service to our residents!
submitted by Michelle G. - |Recommended: YesThank you for everything — We were relocating from out of state and the crew made every step so smooth. They answered all my questions and even put up with all my calls 😀 DaShon, Kat, and Deborah were all awesome Thank you so much for making our move a smooth one
response from property -We know how difficult moving can be, especially across state lines! We are grateful that you took time out of your busy day to acknowledge the great customer service our entire team provided. Please feel free to reach out to us should have any other questions or concerns. Welcome to Avalon Park!
submitted by Aaron P. - |Recommended: YesVery pleased with Avalon Park — I think the biggest highlight of our experience so far is how wonderful the leasing staff have been. They answered every question we had, and took the time to go the extra mile for any needs we have had. The apartment itself is very nice as well. Happy to be living here
response from property -Aaron, it is our pleasure to be apart of your journey. We are honored you chose Avalon Park to be your home. We appreciate the questions, this lets us know you care. As additional questions may surface through the time here at Avalon Park, we are here to help. Thank you for giving us the opportunity to care for your household, and provide you with excellent customer service. We will continue to do our very best to prove that you made the right decision to call Avalon Park home. We look forward to the years we will spend together.
submitted by Juan L. - |Recommended: YesLove living here — This Community is great Office staff is always friendly and extremely helpful any time we call them. Maintenance does a fantastic job and take care of requests immediately We couldn’t be happier here and highly recommend this place
response from property -Property management can be challenging, when we get reviews like this, it is so appreciated. I am happy you agree, our maintenance team is phenomenal. Thank you so much for the empowering comments. We work hard to provide the best possible service to our residents! We look forward to the years we will share together.
submitted by Cynthia B. - |Recommended: YesLovely place to lay your head — Avalon Park is a wonderful complex. It's a nice small community and very quiet. All of the neighbors have been wonderful. Management and maintenance staff have all been extremely friendly and prompt. The space itself feels large and was updated and well taken care of. I've lived in a lot of apartments and this one might be my favorite
response from property -Wow, what a kind and thoughtful review! Thank you so much for the positive comments. We appreciate you taking time to post this kind review and are glad you enjoy being a resident of Avalon Park.
submitted by Vincent M. - |Recommended: YesNice property, friendly staff, noisy neighbors — The apartment is nice and well appointed, perfect for occupancy. I understand the challenges of living with tenants above, but the ceilings of the 1st floor are very noisy. Every footstep and dropped item can be heard clearly. Given the alternatives in the area at this price point and location, this is tolerable. Otherwise, the grounds are well kept and the staff is very attentive and helpful. Great location, convenient parking, and thick walls to the left and right are really appreciated.
response from property -Thank you for leaving a review, Vincent. We appreciate you taking the time to do that.
submitted by Haley H. - |Recommended: YesA great place to live for this family — My significant other, our baby girl, and I have lived here for going on 4 months, and we have enjoyed every minute of living here Rent is very reasonably priced, the apartments are nice, maintenance is excellent and timely, the complex is consistently maintained, and we feel safe here. We have never met a single staff member of the complex that wasn’t kind, professional, and accommodating. We absolutely love it here and hope to renew our lease when the time comes
response from property -We appreciate the accolades! Our entire staff works together to provide outstanding customer service. We look forward to continuing to exceed your expectations.
submitted by Catherine F. - |Recommended: YesLovely Small Community Close to Everything — We never hear our neighbors, the apt staff are always friendly, and maintenance is super prompt
response from property -We appreciate the accolades! Our entire staff works together to provide outstanding customer service. We look forward to continuing to exceed your expectations.
submitted by Steve J. - |Recommended: YesNice apartment for a nice price — Relocating from the East coast to the West is tricky when you are doing it by the internet only. After months of looking for a new apartment I finally chose Avalon as the place for me, and lucky enough, they had a vacancy that fit my timeline. I wasn't disappointed when I arrived. Nice cabinets, in apt. washer and dryer, and a fireplace as well. Everything you need to be comfortable. My only con is the streets around can get busy and a little noisy but not like living in a big city noisy. Neighbors are friendly and the grounds are nice. Looking forward to Northwest living. Staff is great and easy to work with.
response from property -We know how difficult moving can be, especially across state lines! We are grateful that you took time out of your busy day to acknowledge the great customer service our entire team provided. Please feel free to reach out to us should have any other questions or concerns. We look forward to having you as our resident; thank you for choosing Avalon Park as your home!
submitted by Jahara C. - |Recommended: YesAvalon park review — Management here is super friendly and helpful I had no issues here at all, although I would say it would have been nice to use Sterling Heights amenities such as the pool and gym. And parking was rough at times , but other than that I loved this place , highly recommend.
response from property -We appreciate the accolades! Property management can be challenging! Thank you so much for the positive comments. We work hard to provide the best possible service to our residents!
submitted by Alyssa A. - |Recommended: YesOver all good — Its a good place to start out at but the place is to small to grow any.
response from property -Thank you for leaving a review, Alyssa. We appreciate you taking the time out of your busy day to do that. Avalon does have apartment homes anywhere from one bedrooms up to three bedrooms. We also have multiple sister properties with a vast array of different size apartment homes. We value all of our residents and do our best to help accommodate households growing and/or shrinking. Please feel to reach out to us to discuss this in further detail.
submitted by Samuel H. - |Recommended: YesClean — The complex apartments are clean
response from property -Thank you for leaving a review, Samuel. We appreciate you taking the time to do that.
submitted by Maria G. - |Recommended: YesNa — Na
response from property -Thank you for the 4 star rating!

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Avalon Park", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Avalon Park", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose