Ratings & Reviews

Overall Rating

5
(44 reviews)
97.7% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by McKenna M. - |Recommended: YesParking Situation is odd — The apartment itself is nice for the cost and the people at the leasing office are helpful. However many times during the evening there are absolutely no spots left to park in the complex due to people camping in the lot not living here but using the parking consistently. I would recommend this complex if and only when the parking situation changes and people who don’t live here aren’t able to use camp in the parking lots.
response from property -We appreciate your positive feedback about our apartment and leasing office staff. We understand the frustration with the parking situation and are actively working on solutions to ensure residents have convenient parking. Your recommendation is valuable, and we are committed to improving the parking experience for our residents. Thank you for your review, McKenna.
submitted by Johanna L. - |Recommended: Yes. — .
response from property -Thank you for leaving a review. We appreciate you taking the time to share your experience.
submitted by Christian K. - |Recommended: YesGreat place to live near the 205 freeway. — Well maintained properties with excellent staff who are always helpful
response from property -We appreciate the accolades! Our entire staff works together to provide outstanding customer service. We look forward to continuing to exceed your expectations. Welcome to Avalon Park!
submitted by Barbara C. - |Recommended: YesLove IDM Properties — Nothing bad to say
response from property -Property management can be challenging! Thank you so much for the positive comments. We work hard to provide the best possible service to our residents!
submitted by Lonita J. - |Recommended: YesFirst time renter — The staffs here been accommodating since I got here and it’s such a quiet nice place for me to start out at. Though things can be better it’s still here to be here.
response from property -We appreciate the accolades! Our entire staff works together to provide outstanding customer service. We look forward to continuing to exceed your expectations. Welcome to Avalon Park!
submitted by Rian E. - |Recommended: NoSomewhat decent place — Would not recommend living here only because they do deceive you a bit and from what I have seen so far are very disrespectful at the counter I felt as if they were trying to intimidate me not to ask for what’s fair and just bow down to them
response from property -Thank you for your feedback. Please reach out to us for further discussion, as we certainly wish all our residents to be happy with the service and treatment they receive.
submitted by Juan L. - |Recommended: YesLove living at Avalon Park — Avalon Park is the best place my family and I have lived since moving to the Pacific NW. The office staff is super friendly and always extremely helpful and the maintenance staff fix any issue we may have immediately The grounds are always clean, and all the neighbors are super friendly. I tell everyone I meet that is looking for a new place to live they need to check out Avalon Park
response from property -We appreciate the accolades! Our entire staff works hard to provide the best possible service to our residents and really appreciate you taking the time out of your busy day to acknowledge this. We trust that the remainder of your residency maintains this 5-star rating, as we work hard each day to ensure that. Thank you for being a valued resident!
submitted by ODETTE N. - |Recommended: YesWhat a pleasant experience it was to meet one of the best professionals in this business I've been researching for that ideal location and quality apartment living environment. Avalon Park answered my search, a very nice, professional leasing young lady - Kat Templeton, presented me with the best options choices. Very well designed, functional layouts, very nice landscaping, and most of all, a very efficient, professional and accommodating staff that makes living here comfortable, safe and secure. The decision was easy and I truly appreciate the very competent staff- -Kat , who went out of her way to guide me through the process with ease and such hospitality. I can't wait to move in Thank You so much
response from property -Our Leasing Employees always go the extra mile to ensure our prospective residents have an enjoyable experience through the application process. We look forward to having you as our resident; thank you for choosing Avalon Park as your new home!
submitted by Kenneth B. - |Recommended: YesI've lived at Avalon Park for 22 years — Obviously, I like it here. There are quite a few positives living at Avalon Once in a while, there are not quite enough guest parking spots. Though residents are assigned covered parking and Management is diligent in making sure no one uses your assigned parking. There are regular security patrols. Other than that Avalon is situated for easy freeway access, north, south, east, and west. There is just about any kind of banks, grocery stores, restaurants, and food delivery, a few minutes away. In 22 years I have only complained about noise once or twice and it was remedied immediately. These apartments are built soundly. When I'm watching a big hit movie, sometimes my volume creeps up never after-hours . I've never heard a complaint and I tested it when the apartment below was empty. Maintenance responds quickly to any issues and the guys who respond are very polite, friendly, and good at their jobs. The grounds always look great and the Management Staff are friendly and professional. I love it here K. Barratt
response from property -Wow, what a kind and thoughtful review! You're right; while we must balance the "business" side of things, we absolutely try our best to be as human as possible and I'm glad you took time out of your busy day to acknowledge that. We trust that the remainder of your residency maintains this 5-star rating, as we work hard each day to ensure that. Thank you for being a valued resident!
submitted by Jamie H. - |Recommended: YesMaintenance — The team here is doing a great job. They are getting things done in a timely manner. Seem to have a good leader. Keep up the good work.
response from property -Thank you so much for the positive comments. We work hard to provide the best possible service to our residents!
submitted by Jamie V. - |Recommended: YesAvalon Park is nice but old. Good for the price but staff communication is very bad. — Appliances and property management staff need to improve. They need to upgrade the appliances. I had to get a new refrigerator and dishwasher they were so old and not working when I moved in. The model is nice and decks are covered and add to the apartment. No AC and this is tough. Staff interaction has been the worst I've ever experienced at an complex.
response from property -While we strive to always be polite, timely and transparent, I apologize for what sounds like a less than ideal residency. Without our residents, we could not be in business, so we know how important it is to provide excellent customer service. There may have been some opportunities for us to better communicate with you, so that your perception of us would reflect our values. Thank you for your feedback, we will work hard to ensure the remainder of your tenancy is a positive one.
submitted by Jennifer B. - |Recommended: YesWonderful — It is cozy, comfortable, and feels like home
response from property -Thank you for being a valued resident! We truly appreciate the 4-star rating.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Avalon Park, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Avalon Park, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose