Ratings & Reviews

Overall Rating

5
(38 reviews)
100% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
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Resident Reviews

submitted by Juan L. - |Recommended: YesLove living at Avalon Park — Avalon Park is the best place my family and I have lived since moving to the Pacific NW. The office staff is super friendly and always extremely helpful and the maintenance staff fix any issue we may have immediately The grounds are always clean, and all the neighbors are super friendly. I tell everyone I meet that is looking for a new place to live they need to check out Avalon Park
response from property -We appreciate the accolades! Our entire staff works hard to provide the best possible service to our residents and really appreciate you taking the time out of your busy day to acknowledge this. We trust that the remainder of your residency maintains this 5-star rating, as we work hard each day to ensure that. Thank you for being a valued resident!
submitted by ODETTE N. - |Recommended: YesWhat a pleasant experience it was to meet one of the best professionals in this business I've been researching for that ideal location and quality apartment living environment. Avalon Park answered my search, a very nice, professional leasing young lady - Kat Templeton, presented me with the best options choices. Very well designed, functional layouts, very nice landscaping, and most of all, a very efficient, professional and accommodating staff that makes living here comfortable, safe and secure. The decision was easy and I truly appreciate the very competent staff- -Kat , who went out of her way to guide me through the process with ease and such hospitality. I can't wait to move in Thank You so much
response from property -Our Leasing Employees always go the extra mile to ensure our prospective residents have an enjoyable experience through the application process. We look forward to having you as our resident; thank you for choosing Avalon Park as your new home!
submitted by Kenneth B. - |Recommended: YesI've lived at Avalon Park for 22 years — Obviously, I like it here. There are quite a few positives living at Avalon Once in a while, there are not quite enough guest parking spots. Though residents are assigned covered parking and Management is diligent in making sure no one uses your assigned parking. There are regular security patrols. Other than that Avalon is situated for easy freeway access, north, south, east, and west. There is just about any kind of banks, grocery stores, restaurants, and food delivery, a few minutes away. In 22 years I have only complained about noise once or twice and it was remedied immediately. These apartments are built soundly. When I'm watching a big hit movie, sometimes my volume creeps up never after-hours . I've never heard a complaint and I tested it when the apartment below was empty. Maintenance responds quickly to any issues and the guys who respond are very polite, friendly, and good at their jobs. The grounds always look great and the Management Staff are friendly and professional. I love it here K. Barratt
response from property -Wow, what a kind and thoughtful review! You're right; while we must balance the "business" side of things, we absolutely try our best to be as human as possible and I'm glad you took time out of your busy day to acknowledge that. We trust that the remainder of your residency maintains this 5-star rating, as we work hard each day to ensure that. Thank you for being a valued resident!
submitted by Jamie H. - |Recommended: YesMaintenance — The team here is doing a great job. They are getting things done in a timely manner. Seem to have a good leader. Keep up the good work.
response from property -Thank you so much for the positive comments. We work hard to provide the best possible service to our residents!
submitted by Jamie V. - |Recommended: YesAvalon Park is nice but old. Good for the price but staff communication is very bad. — Appliances and property management staff need to improve. They need to upgrade the appliances. I had to get a new refrigerator and dishwasher they were so old and not working when I moved in. The model is nice and decks are covered and add to the apartment. No AC and this is tough. Staff interaction has been the worst I've ever experienced at an complex.
response from property -While we strive to always be polite, timely and transparent, I apologize for what sounds like a less than ideal residency. Without our residents, we could not be in business, so we know how important it is to provide excellent customer service. There may have been some opportunities for us to better communicate with you, so that your perception of us would reflect our values. Thank you for your feedback, we will work hard to ensure the remainder of your tenancy is a positive one.
submitted by Jennifer B. - |Recommended: YesWonderful — It is cozy, comfortable, and feels like home
response from property -Thank you for being a valued resident! We truly appreciate the 4-star rating.
submitted by Orval R. - |Recommended: YesI have nothing but good things to say about Avalon Park. Clean and safe. Gerry and his staff are great. The maintenance requests are quick. The cleaning staff always great you with a smile. Great place to live.
response from property -Our Maintenance Techs take pride in their work and they do it with a smile! We appreciate you taking time to post this kind review and are glad you enjoy being a resident of Avalon Park.
submitted by Yaojian L. - |Recommended: YesSo far it works out as I expected. — Just moved in today. So far it works out as I expected.
response from property -We know how difficult moving can be. We appreciate the accolades! We trust that the remainder of your residency maintains this 5-star rating, as we work hard each day to ensure that. Thank you!
submitted by Katherine W. - |Recommended: YesSo far it has been super — The team is amazing, the maintenance worker we have had contact with was great, seems like a great place to live.
response from property -We appreciate the accolades! Our entire staff works together to provide outstanding customer service. We are always eager to answer any questions you may have to ensure we exceed your expectations. Welcome to Avalon Park!
submitted by Justin A. - |Recommended: YesAttention to Residents — There was an issue with a recent resurfacing project in the parking lot and the Avalon Park staff's communication and attention to the residents was superb. They provided alternative parking during the project and notifications about the issue were sent out immediately, I was even greeted at the parking lot entrance by Deshan, one of the staff members, with a smile and answers to my questions. Thank you for your attentiveness
response from property -Property management can be challenging! Thank you so much for the positive comments. We work hard to provide the best possible service to our residents!
submitted by Christina A. - |Recommended: YesAmazing staff — The staff has been incredible. I previously lived at your other property Sterling until there was an incident with a creep that was caught looking in my first floor window. Your staff was incredible, they not only checked on me several times but rushed the opening of my new Avalon unit so I could move and feel safe on an upper floor unit. I was moved in under a week from the initial incident and I cannot tell you how much of a relief that was. The staff has checked in with me during coronavirus and when the front office was open would always greet my dog and really one can’t ask for anything else.
response from property -Wow, what a kind and thoughtful review! You're right; while we must balance the "business" side of things, we absolutely try our best to be as human as possible and I'm glad you took time out of your busy day to acknowledge that. We work hard to provide the best possible service to our residents!
submitted by Michelle G. - |Recommended: YesThank you for everything — We were relocating from out of state and the crew made every step so smooth. They answered all my questions and even put up with all my calls 😀 DaShon, Kat, and Deborah were all awesome Thank you so much for making our move a smooth one
response from property -We know how difficult moving can be, especially across state lines! We are grateful that you took time out of your busy day to acknowledge the great customer service our entire team provided. Please feel free to reach out to us should have any other questions or concerns. Welcome to Avalon Park!

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Avalon Park, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Avalon Park, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose